After a hiatus due to hectic times, I am hopeful that this community of practice can be revived! What is your library planning to do differently for fall 2022? What have you learned about library service delivery in the past two years? I have been thinking a lot about the library as a holistic experience… Read more

Name: Barbara Sobol, MLIS. Email: barbara.sobol@ubc.ca Library: University of British Columbia, Okanagan Campus Date of Profile: June 16, 2020 [Physical library currently closed….but this is what normally happens!] Service Desk Description: Single Service Point. We redesigned our staffing model and physical desk in 2012 to provide a single service desk and then we renovated and… Read more